AFC Home Club considers itself a home service club rather than a home security company, and it is one of the best in its field.
In this article, we have given AFC Home Club Review and have discussed its plans, features, pros, cons, etc.
Summary
| Guide | AFC Home Club Review |
|---|---|
| Founded | 2009 |
| Features | No requirement for maintenance records, and more |
| Pre-existing condition | Does not cover |
| Cancellation | Chargeable |
| Trial period | Thirty-days |
| Service fee | $75-$125 |
| Payout cap | $2000 |
| Price | $60.33/month $74.42/month |
| Rating | 2.8\5 |
| Website | Click here |
Key Takeaways
- AFC Home Club offers some really cool features, including a lifetime guarantee, choice of technicians, contractors, etc.
- AFC offers four plans starting at $60.33/month–$74.42/month.
- AFC does not cover pre-existing conditions.
- It offers one-month free cancellation, but after this, your membership period will last for three years.
- AFC is available in 48 states except for Hawaii and California.
- It has 2.6/5 rating on Trustpilot which is very low. You can check out Select home warranty or First American home warranty which are high rated companies.
What Is AFC Home Club?
America’s First Choice (AFC) operates under different names like AFC Warranty, America’s First Choice Warranty, America’s 1st Choice Home Club, and Crast Inc.
They offer in-house repair service, which means that they do not provide service from external vendors.
Unlike other competitors, they also offer four pricing plans to choose from. However, they are not the most affordable service.
Home warranty companies can be of great help to save you from the expensive cost of repair or maintenance of your various machines and equipment.
But should you go with AFC? Or are there any better options available in the market? Let’s keep reading to find out!
Features And Service
There are a couple of great features that AFC Home Club offers. Let’s have a look at these:
Transparency – We love how AFC practices transparency with respect to their service and plans. They almost never hide anything from their customers, and there have been instances where they haven’t shied away from talking about times when they couldn’t live up to their customer’s expectations.
Lifetime Guarantee – Where most other home warranty companies only offer a warranty for one to six months, AFC home club stands out with their generous lifetime warranty of all the parts of a plan and labor.
Choice of Technicians – There are very few companies that let you choose a technician of your choice, but with AFC, you can do so. And if in case you are not sure about the technician, you can also ask them to appoint one for you.
Contractors – AFC has a network of reputable contractors who are usually known in their area. So at times, you might find familiar faces when you opt for their service.
Pros And Cons
Pros
- Lifelong warranty.
- Option to choose the contractor.
- Four pricing options.
- No inspection is required.
Cons
- High service fee.
- No free cancellation.
- No coverage for a pre-existing condition.
Price And Plans
As mentioned earlier, AFC offers four plans to choose from. Let’s have a look at these plans:
| Plans | Price | Includes |
|---|---|---|
| System Plan | $60.33/month or $656/year | Air Conditioning Heating System Water Heater Electrical System Plumbing System Ductwork |
| Silver Plan | $51.92/month or $555/year | Clothes Dryer Clothes Washer Kitchen Refrigerator Oven Range Dishwasher Garbage Disposal Garage Door Opener |
| Gold Plan | $68.75/month or $758/year | Everything in Silver Plan plus + Air Conditioning Heating System Water Heater Electrical System Plumbing System Ductwork |
| Platinum Plan | $74.42/month or $825/year | Clothes Dryer Clothes Washer Kitchen Refrigerator Oven Range Ice Maker Dishwasher Built-in Microwave Garbage Disposal Garage Door Opener Air Conditioning Heating System Water Heater Electrical System Plumbing Stoppages Plumbing System Ductwork Fans |
Add-ons
Apart from the service and repairing of the above-mentioned equipment, AFC Home Club also offers a few add-ons that you can choose from separately. These are:
- Sump pump
- Stand-alone freezer
- Hot water dispenser
- Well pump
- Septic system
- Tankless water heater
- Pool and spa
- Central Vacuum
How To Buy A Home Warranty From AFC Home Club?
It is relatively easy to buy a Home Warranty plan. To do so, just go to their official website, where an online tool will help you calculate the cost based on your location and other information about your home.
Once you do that, you will get all the available options and prices. Now you just have to select the plan that you want and pay for it to avail of the benefits.
Coverage
AFC Home Club offers one monthly period in which you can cancel their subscription if you are unhappy with them.
After the thirty-day period ends, your membership period will last for three years, and the payout limit on the various appliances is $2000, meanings that you only have to pay the service fee ranging from $75-$125, and the rest of all the expense will be covered by AFC up to $2000.
It is important to note that AFC does not cover the pre-existing condition of your equipment, irrespective of the fact whether you know about it or not.
They also do not cover the damage caused to your appliances due to daily wear and tear, corrosion, etc.
State Availability
AFC Home Club is available in 48 states except for Hawaii and California.
What Differentiates It From Others?
A few factors that differentiate AFC Home Club from others are that first of all. It lets you choose your own repairman, unlike many other similar services.
It also offers a lifetime warranty which is so generous of the average industry standard of two months.
Additionally, it also offers four pricing plans to choose from. AFC Home Club stands better among its peers with so many differentiating factors.
Our Experience
A few months ago, we opted for AFC’s standard plan, and based on our location, it cost us $63.33 a month, and the procedure to buy their service was indeed very easy.
After a couple of months, when we faced issues with our Air conditioner, we contacted them by calling on their service number.
They assured us that our problem would be fixed, and they asked us if we had any repairman in our mind from whom we wanted to get our AC fixed.
We just asked them to assign a good repairman they know, and they sent him the next day to our house.
Without much difficulty, they found us and fixed our AC. We essentially did not find any issues with them or their service.
We had also read the terms and conditions before opting for and claiming their service.
This is essential to avoid any confusion on what will be covered in your plan and what will not.
NPC AFC Home Club Ratings
| Type | Rating |
| Customer Service | 2.7/5 |
| Responsive | 2.8/5 |
| Affordable | 3/5 |
| Ease of use | 3/5 |
Customer Ratings And Reviews
AFC Home Club has a rating of 2.6 stars based on 38 reviews given on SiteJabber, and a rating of 2.6 again out of 4 reviews on TrustPilot, which surely does not paint a pretty picture for AFC Home Club.
So just make sure to check a company’s online reputation before actually spending a lot on it.
Customer Service
AFC Home Club has decent customer support. We found mixed reviews online.
While some of them were impressed with the lifetime warranty and the option to choose the repairman, others complained how AFC is not hundred percent transparent when it comes to their pricing.
All in all, it is safe to assume that there are definitely better alternatives available out there.
And if you want to get in touch with them, then you can call them on this number 844-982-3311.
You can also go to their website and click on request service to get in touch with them.
Comparison
| Company | AFC Home Club | American Residential Warranty |
|---|---|---|
| Founded | 2009 | 2009 |
| Features | No requirement for maintenance records, and more | Flexible Payment, and more |
| Pre-existing condition | Does not cover | Covers |
| Cancellation fee | Chargeable | No cancellation fees |
| Price | $60.33/month $74.42/month | $39.99/month – $124.99/month |
| BBB rating | B | Not accredited |
| Trustpilot Rating | 2.6 | 4 |
How We Review Home Warranty Companies?
We make sure to check a company’s service quality and products, followed by checking the terms and conditions of their contracts, the things they cover, their payout cap, etc.
Lastly, we look for online customer reviews to cross-check from real-time examples.
Detailed Blog: How Do We Review Home Warranty Companies?
Final Verdict
AFC Home Club is not that good of a choice for a home warranty company because it charges $60.33/month and $74.42/month for mediocre services.
Even if we talk about the customer ratings and reputation, this one doesn’t stand strong. So if you want the best home warranty service, then you should check out Cinch Home Services.
Cinch has a good online reputation as compared to AFC and even charges only $27.99/mo – $39.99/mo, which is pretty affordable.
If we talk about the payout cap, then both have the same limit of $2000 for it. To know about Cinch Home Services in detail, check out our detailed review on it.
FAQ’s
Does AFC Home Club Home Warranty cover mold?
No, it does not cover mold.
Does AFC Home Club covers theft?
No, AFC Home Club does not cover thefts.
What is the minimum amount that I have to pay for a monthly plan of AFC Home Club?
You have to pay a minimum of $60 for a monthly plan and this amount may vary depending on the place you live.
For how long does my AFC Home Club contract last?
The contract lasts for a year, but you can always increase the length of the contract.
Does AFC require a home inspection before they begin?
No, they do not require any inspection.
Shefali Jain is a Content Editor & Writer at National Planning Cycles.
After completing her graduation in hospitality, Shefali decided to follow her passion and started writing. Shefali has been writing for two years now and contributes to our website as a skilled editor and content writer with strong research skills. Writing product and service reviews, biographies, and book reviews are some of her key areas, among many others in which she specializes.