Hunting for honest American Residential Warranty Reviews? We got you!
The repair of daily equipment and appliances caused due to breakdown might dig a hole in your pocket, and as such, it is only prudent to get yourself a home warranty.
A home warranty can save you from unexpected expenses and the high price of repairing them.
So if you are too looking for a good home warranty company, then read this American Residential Warranty Review till the end.
Summary
| Guide | American Residential Warranty Reviews |
|---|---|
| Founded | 2009 |
| Features | Flexible Payment and more |
| Trial period | 30 days trial period |
| Service fee | $55 |
| Payout cap | $5000 |
| Price | $39.99/month – $124.99/month |
| Rating | 4.2\5 |
| Website | Click here |
Key Takeaways
- American Residential Warranty offers six kinds of a plan which you can customize as per your choice.
- It has an A+ BBB rating and is available in 50 states.
- It has a really good payout cap of $5000 and offers the option to choose your own licensed contractor.
- ARW comes with a 30-day money-back guarantee.
- It has a rating of 4/5 stars on Trustpilot.
What Is American Residential Warranty?
American Residential Warranty (ARW) is a home warranty service company that provides six kinds of plans to cover the repair or replacement of daily appliances such as ductwork, central heating & cooling units, garage door openers, plumbing & electrical systems, kitchen appliances, water & sewer lines, ceiling fans and more.
They also offer customizable plans so that you only pay for what you choose.
American Residential Warranty has an A+ rating from Better Business Bureau (BBB) and also has a good satisfaction score among customers.
But the main question is, is it still better than its peers, and should you choose it over other home warranty companies? Let’s dig a little deeper to find out.
Read: AFC Home Club Review
Features And Services
Good Payout Cap – American Residential Warranty offers a payout of the cap of a generous $5000, which means that they will repair your appliances to the cost of up to $5000, which is slightly high as compared to other home warranty companies.
Flexible Payment – So ARW offers its customers to opt for monthly, quarterly, or yearly payments to avoid having to worry about paying them in lumpsum.
Customizable Plans – Another good thing about American Residential Warranty is it lets you customize a plan according to your requirements.
So you only have to pay for the service fee of the appliances that you have chosen.
Pros And Cons
Pros
- Comparatively affordable.
- 30-day money-back guarantee.
- Option to choose your own licensed contractor.
- Provides optional coverage for electronics.
Cons
- One-day claim submission.
- The warranty covers only 20 items.
Plans And Pricing
| Plan | Price | Includes |
|---|---|---|
| Heating & Cooling | $39.99/month | Central air conditioning Interior electrical system Humidifier Central home heating |
| Kitchen Plus | $34.99/month | Interior electrical system Range/oven/cooktop Refrigerator Dishwasher Range/oven/cooktop Built-in microwave Water heater Garbage disposal Kitchen exhaust fan |
| Platinum | $49.99/month | Central air conditioning Central home heating Humidifier Plus everything in Kitchen Plus |
| Platinum Premier | $59.99/month | Everything in Platinum Plus + Plumbing system Ductwork Plumbing stoppages Ceiling fans Refrigerator ice maker Garage door opener |
| 3-in-1 Bundle | $109.99/month | Everything in Platinum Premier Plus+ Washer and dryer Ultimate Electronics Protection Deluxe Advantage |
| 4-in-1 Bundle | $124.99/month | Everything on the 3-in-1 bundle plus+ Water line and sewer line |
Add-ons
Apart from your chosen plan, you can also opt for one of the following add-ons available:
| Add-on | Price |
|---|---|
| Well pumps | $14.99 |
| Food spoilage | $4.99 |
| Pools and spas | $23.99 |
| Plumbing advantage | $9.99 |
| Additional range tops or ovens | $6.99 |
| Washers and dryers | $9.99 |
| A/C advantage | $14.99 |
| Additional refrigerators | $6.99 |
| External water or sewer lines | $9.99 |
| Ceiling fans | $7.99 |
| Water heater | $6.99 |
| Built-in microwave | $6.99 |
| Icemaker | $6.99 |
| Plumbing system | $7.99 |
Types Of Damage Covered
American Residential Warranty covers items with mechanical failure caused due to normal wear and tear, just like most other companies.
But it should be noted that the amount of coverage may vary depending on the lifespan of the appliance.
For example, the repairs of items that are more than ten years old will cover under $300.
We suggest you look at their terms and conditions before opting for any plan; this will help avoid any confusion and misleading information.
Plan Exclusion
ARW does not cover any broken or damaged item from abuse or misuse.
Also, they cover only single-family residential homes, and damages caused to properties having been used by the general public or public gathering spaces such as a church, daycare, etc., are not covered.
Other Exclusions
- Kitchen exhaust fan: Filters, Rooftop exhaust units, or cosmetic issues such as dents, chipping or scratches,
- Built-in microwave: Door glass, clocks, interior linings, countertop units, rotisseries, or cosmetic issues such as dents, scratches, or chipping.
- Range/oven/cooktop: Meat probe assemblies, sense-temp burners, clocks, racks, handles, rotisseries, knobs, scratches, dents, or breakage of a glass/ceramic cooktop or oven door.
- Range hood: Filters, cosmetic issues such as dents chipping or scratches, or rooftop exhaust units.
- Ceiling fans: Light fixtures on ceiling fans, Remote transmitter units, removable wall fans, and also attachments.
- Dishwasher: Rollers, racks, baskets, scratches, dents, or chipping.
- Garage door opener: Handles, wheels, Cables, springs, wheel track, doors, track assembly, hinges, frequency interference, remote transmitters, lights, or exterior-mounted keypads.
- Garbage disposal: Any damage resulting from foreign objects or bones.
- Refrigerator & icemaker): Food spoilage, media centers, chilled water dispenser, and also respective parts, or scratches, dents or springs, chipping, hinges, liners, rollers, handles, baskets, racks, or shelves.
- Whole-house humidifier: Wicks, demineralization cartridges, portable room humidifiers, filters, UV light bulbs, and also bacteria treatment additives or scratches, dents, or chips.
- Clothes washing machine: Soap dispensers, removable mini-tubs or buckets, knobs and dials, filters and filter screens, water flow restrictions due to mineral deposits, drawers, clothing damage, or dents or scratches.
So there are many more exclusions depending on the plan you choose.
Hence it is advised that you yourself go to the American Residential Warranty’s website and have a look at the exclusions of the plan you choose.
State Availability
American Residential Warranty is available in a total of 50 states. However, services in Iowa, California, Texas, and Virginia is taken care of by AIG Warranty.
NPC American Residential Warranty Ratings
| Type | Rating |
| Customer Service | 3.8/5 |
| Responsive | 4.2/5 |
| Affordable | 4/5 |
| Ease of use | 4.5/5 |
Customer Ratings And Reviews
American Residential Warranty has a stellar reputation among its customers, and it has a combined 4-star rating given by 633 customers.
Checking online ratings and reviews is actually a great way to find out how real-time customers feel about their services.
You can too check out online customers and ratings yourself to know things that no one would tell you.
Customer Service
If you have any queries that need to be answered, then you can connect with their customer support at 888-711-4103.
And if you are calling to make a claim, then you can call them on this number 844-885-8621.
There is also a live chat option available which you can use by going on their website.
American Residential Warranty has good customer support, and also the majority of the queries get answered in no time.
What Differentiates It?
There are a few differentiating factors that stand out from American Residential Warranty, including the fact that it has a maximum payout cap of $5000, which is more than the industry standard.
Even their service fee is lower than all other competitors costing only $55.
Then again, they give you an option to choose the technician as per your choice, and if you have no one in mind, then you can ask them to assign one.
BBB has also given it an A+ rating. Even overall, its pricing, plans, and service are a bit better than its competitors.
Our Experience
So to test if American Residential Warranty’s service is as promising as it seems, we called them to get a clear view of the plans.
We wanted to opt for Kitchen plus plan, so we asked them how much that would cost and what will it include and exclude.
And the representative was very calm and answered all our queries.
After we were satisfied and knowledgeable of what we are the exclusions of our plan, we bought the Kitchen plus plan by paying a monthly fee of $34.99.
So the whole process was really easy and hassle-free, and we had a pleasant experience.
Comparison
| Company | American Residential Warranty | OneGuard Home Warranty |
|---|---|---|
| Founded | 2009 | 1990 |
| Features | Flexible Payment and more | No requirement for maintenance records, and more |
| Pre-existing condition | Covers | Covers |
| Cancellation fee | No cancellation fees | $50 |
| Price | $39.99/month – $124.99/month | $399 -$699 per year |
| BBB rating | Not accredited | Not accredited |
| Trustpilot Rating | 4 | 4 |
Home Warranty Vs. Home Insurance
Do you know that home warranty and home insurance are both very different from each other and are meant to serve different purposes?
A home warranty is meant to replace or repair damaged household appliances and systems such as a heater, AC, washing machine, etc.
At the same time, home insurance is bought in order to protect your house and various items in your house in case of theft, fire, or any natural calamity.
How We Review Home Warranty Companies?
We look for the company’s service and quality at first. Then we see the terms and conditions of the contract, the price and package, payout cap, etc.
Lastly, we check the company’s online reputation and reviews before reviewing a home warranty company.
Final Verdict
ARW is our second top pick for a home warranty company. It is a great choice for someone who is looking for affordable service with decent coverage and a lower service fee.
Having a good satisfaction score among customers and also having been rated A+ by BBB, it has become one of our favorite home warranty companies to choose from.
We hope you found this American Residential Warranty review useful.
FAQ’s
What is the amount of service fee charged by American Residential Warranty?
So American Residential Warranty charges a service fee of $55, which is really less compared to competitors like First American Home Warranty, Choice Home Warranty, etc.
When should I file a claim?
Ad so one of the flip sides of American Residential Warranty is that it only gives you one day to file a claim, post which they might not accept the claim.
What is the maximum cap amount offered by American Residential Warranty?
So the maximum cap amount offered by American Residential Warranty is $5000 for appliances not older than ten years.
How To File A Claim With American Residential Warranty?
To file a claim with American Residential Warranty, you can call them on 888-711-4103, or you can also visit their website for the same.
What is the response time after filing a claim?
The response time usually ranges from 36-48 hours.
Shefali Jain is a Content Editor & Writer at National Planning Cycles.
After completing her graduation in hospitality, Shefali decided to follow her passion and started writing. Shefali has been writing for two years now and contributes to our website as a skilled editor and content writer with strong research skills. Writing product and service reviews, biographies, and book reviews are some of her key areas, among many others in which she specializes.