Looking for an honest Choice Home Warranty Review? Keep reading!
With so many home security warranty companies on the market, how to decide which one is the best for you?
While some offer affordable plans, other fails to impress us with their products and service and vice versa.
To take you out of this dilemma, we did great research and found a company that does everything just right.
Keep reading Choice Home Warranty Review till the end to know more.
Summary
| Guide | Choice Home Warranty Review |
|---|---|
| Founded | 2008 |
| Features | No requirement for maintenance records and more |
| Pre-existing condition | Not covered |
| Trial period | Thirty-days |
| Service fee | $85 |
| Payout cap | $1500 |
| Price | $46.67/month – $55/ month |
| Rating | 3.8/5 |
| Website | Click here |
Key Takeaways
- Choice Home Warranty offers features like free and unlimited transfers of contracts to a new home, 1500 professionals, 24×7 support, etc.
- It offers two plans starting at $46.67/month and going up to $55/month.
- It offers services for Air Conditioning, Plumbing Systems, Heating Systems, Septic Systems, and many more.
- Choice also offers free repair within 90 days of the breakage of an item.
- It is available in 49 states except for Washington
- It has a rating of 3.9/5 stars on Trustpilot.
What Is Choice Home Warranty?
Choice Home Warranty is a home security warranty company founded in 2008.
Over the years, Choice Home Warranty has served over 15 million customers by providing replacement and repair services for n number of household equipment.
Home Warranty companies can help you save a lot of money by covering the miscellaneous expenses that occur at the time of the breakdown of your household equipment.
Choice Home Warranty is a great choice for those looking for a company offering great service and affordable plans.
Features
- 24×7 365 days support
- One month of free service
- More than 1500 professionals at your service
- Free and unlimited transfers of contracts to a new home
- An affordable choice of plans
Coverage
Choice Home Warranty offers the most extensive options to choose from. It essentially has two plans and a few add-ons that you can choose from.
The first plan is the basic plan that does not cover repairs of refrigerators, washers, conditioners, or dryers.
And the other plan is the total plan that covers the things Basic doesn’t.
You can also choose among the add-on options for additional coverage; for example, you can opt for $250 for a septic tank pump or $70 for roof leaks.
Also, note that you are required to pay a service call fee of $85 to the repairman who comes to your house at the time of repair.
Pricing
| Plan | Price | Include |
|---|---|---|
| Basic | $46.67/month or $560/year | Plumbing Stoppages Plumbing System Electrical Heating Ductwork |
| Total | $55/month or $660/year | Air Conditioning Clothes Washer Clothes Dryer Refrigerator Plumbing Stoppages Plumbing System Electrical Heating Ductwork |
Add-Ons
Choice Home Warranty offers some additional coverage that is not covered in the basic and total plan.
If you want, you can opt for these add-ons also additionally.
- Pool and spa
- Second refrigerator
- Central vacuum
- Well pump
- Standalone freezer
- Limited roof leaks
- Sump pump
- Septic tank pumping
- Septic system
Read: AFC Home Club Review
Services Offered
Now let us have a look at all services can we expect from Choice Home Warranty.
Air Conditioning
Choice Home Warranty covers the repair of all components of two systems below 13 SEER.
The unit must be permanently installed with mini-split, wall unit, and ductwork.
Choice does not offer a warranty for commercial units, so your AC must be for residential use, and also no warranty is offered for portable ACs.
Plumbing Systems
The Plumbing Systems covers breaks and leaks of bowls and mechanisms, whirlpool motors, valves, sump pumps, toilet tanks, and clogs in the sewer lines up to 100 feet up with a maximum limit of $500 except those caused by freezing.
It also does not include the cost of removing old components, working appliances, gaining access, modifications to working components to fix a non-working part, etc., which is a major flipside on their part.
Heating Systems
CHW covers all components of a heating system except underground piping for heating systems and heat pumps.
Also, it does not include fireplaces, wood stoves, grills, radiators, heat lamps, pellets, and other heating things not classified as heating systems.
Septic Systems
The contract covers fixing the line coming from the house. And also sewage ejector pump, aerobic pumps, and jet but not the lines from the home or cleaning.
There is a limit of $500 on the repair, including repair and diagnostics, which will not be exceeded.
Home Appliances
The CHW Total plan covers clothes washer and dryer, dishwasher, refrigerator, oven/range/stove/cooktop ceiling, exhaust fans, and built-in microwave, all having the maximum payout per appliance of $3,000.
Electrical Systems
Choice covers the repair of built-in bathroom exhaust fans, fixtures, and outlets with a limit of $500. It does not cover any damages caused by power surges, fire, or storms.
Maximum Coverage Amount
Choice Home Warranty does not provide more than $1500 per appliance or covered system during your contract term.
This means that you will only get $1500 for restoring machines like refrigerators, heaters, and washing machines.
Pros And Cons
Pros
- Affordable Plans.
- Excellent customer service.
- Free repair within 90 days of breakage of an item.
- No requirement of home inspections.
Cons
- Not available in California or Washington.
- No option to customize plans.
How Do I File A Claim With Choice Home Warranty?
To file a claim with Choice Home Warranty, you just have to go to their website and log in to your account by putting in your email id, name, address, and other details. You can also call them or mail them in order to file a claim.
As soon as they get your query, you will get a response from them; they will assign a repairman to fix your appliance.
You can expect the person to come to your house within 24-48 hours.
State Availability
Choice Home Warranty offers services in 49 states except for Washington.
Our Experience With Choice Home Warranty
Our Ac was not cooling properly, so in order to test the service of Choice Home Warranty, we called them and explained our issue.
The representative told us that they would assign a repairman and he would come to our house in 24 hours.
The repairman did come, and he checked the AC and repaired it quickly. We had to pay him a service charge, but we were happy that our Ac got fixed without much trouble.
What Differentiates It?
There are a few things that we appreciate about Choice Home Warranty. The most important of them is its affordable pricing options.
As compared to most other home warranty services, Choice Home warranty is indeed quite inexpensive.
We also like how their customer support is always there to answer your queries and give you solutions around the clock.
NPC Choice Home Warranty Ratings
| Type | Rating |
| Customer Service | 3.6/5 |
| Responsive | 3.7/5 |
| Affordable | 4/5 |
| Ease of use | 4.2/5 |
Customer Ratings And Reviews
If you want to know the real position of a company in terms of its service, then you should check for online reviews.
Choice Home Warranty has received an average of 3.9 stars based on 25,950 ratings, which you can check out for yourself on their website.
Customer Service
As mentioned earlier, Choice Home Warranty has great customer support.
They’re available 24×7 all year round, and you can contact them by calling on (888) 373-7924 this number.
comparison
| Company | Choice Home Warranty | American Home Shield |
|---|---|---|
| Founded | 2008 | 1971 |
| Features | No requirement for maintenance records and more | No requirement for maintenance records, and mor |
| Pre-existing condition | Not covered | Covers |
| Trial Period | 30 days | 30 days |
| Price | $46.67/month – $55/ month | $39.99 – $64.99 per month |
| BBB rating | Not accredited | B |
| Trustpilot Rating | 3.9 | 1.9 |
Home Warranty Vs. Home Insurance
So there is a good difference between the two, and you must make your choice carefully.
People buy a home warranty to secure their home appliances and system against the normal wear and tear.
At the same time, they go for home insurance to safeguard their house against fire, theft, or any other natural calamity that may occur.
How We Review Home Warranty Companies?
To review home warranty companies, we look at their performance and services first, followed by the coverage of the items in the contract and the terms and conditions.
Then we look at the online reviews and ratings of the company to confirm its credibility, and that is how we review home warranty companies.
Final Verdict
Choice Home Warranty, although have some mixed reviews where there are customers complaining about how they denied the claim and didn’t offer any service.
Such a situation can arise if you do not know the terms and conditions of the plan that you have chosen.
Overall, we think Choice Home Warranty offers some great affordable plans, starting from $46.67/month to $55/ month.
Also, they charge a service fee of $85 and have a payout cap of $1500. All these factors make it one of our top-rated companies.
But, if you are still unsure about their service, you can go with American Residential Warranty.
Although this one charges slightly higher monthly fees of $39.99/month – $124.99/month, its service fees is only $55, which is lower than AFC, and its payout cap of $5000 is very generous.
FAQ’s
What are the conditions in which claims can be denied?
Choice Home Warranty does not cover misuse, abuse, known or unknown pre-existing conditions, or failure to clean or maintain the covered appliances and systems.
Does Choice Home Warranty charge any service call fee?
Yes, you are required to pay the technician who comes to your house a fee of $85 irrespective of the replacement of the covered item or the cost of the repair.
What happens when an item needs to be replaced and the replacement unit is not available?
If there is no replacement available for an item that needs replacement, then in such case Choice Home Warranty will pay you in cash for the amount of the replacement cost.
Does Choice Home Warranty covers water leak?
No, it does not cover water leaks. However, home insurance might cover it.
How long will it take for Choice Home Warranty to respond after I file a claim?
They make take 24-48 hours to respond to queries.
Shefali Jain is a Content Editor & Writer at National Planning Cycles.
After completing her graduation in hospitality, Shefali decided to follow her passion and started writing. Shefali has been writing for two years now and contributes to our website as a skilled editor and content writer with strong research skills. Writing product and service reviews, biographies, and book reviews are some of her key areas, among many others in which she specializes.