Did you know that fax is still a popular choice among people because it works in a similar way to normal messaging, but with extremely tight security and efficiency that makes your paperwork super accessible and simple?
So if you want to try out a fax service too, then you must read our CocoFax reviews, which is one of our top favorite fax services.
Summary
| Guide | CocoFax Reviews |
|---|---|
| Founded | 2017 |
| Features | Preview fax, Blacklist spams, etc. |
| Price | Starts at $4.99 per month |
| Mobile Version | Android & iOS |
| Free Trial | Available |
| Cancelation | No charges before 30 days |
| Trustpilot Rating | 4.8/5 |
| Website | Click here |
Key Takeaways
- CocoFax has a stellar rating of 4.8/5 on Trustpilot.
- Cocofax also allows free cancellation before thirty days.
- It also allows international faxing to up to 189 countries.
- It is HIPAA, GDPR, and PHIPA compliant and also works on Windows, Android, Mac, and iOS devices.
- Plans at CocoFax start at $4.99/ Month, and for the amount of features CocoFax offers, it is quite decent.
What Is CocoFax?
CocoFax is a cloud-based HIPPA-compliant fax service that seamlessly integrates with Microsoft, Slack, and Google accounts.
Using it, you can send faxes to over 189 countries from your Microsoft (PPT, Word, etc.), Google Drive (Sheets, Docs, etc.), and Microsoft (Gmail, Outlook, Yahoo, etc.)
CocoFax is compatible with Android and iOS devices and can be added to your workflow, allowing you to add members and assign roles to them.
Let’s look at the features and services CocoFax offers so that you can decide about choosing the best fax service for yourself based on your needs and expectations. 1
Check Out 10 Best Fax Apps For Android
Also Read: RingCentral Fax Reviews
Features
- Tight security – CocoFax offers premium security measures ensuring that your fax remains safe and secure.
- Caters to a wide variety – It can provide service to individuals and companies irrespective of their size and sector.
- Free fax numbers – If you do not use fax frequently, then you can get one free fax number and send faxes up to ten pages for 24 hours. And if you use fax frequently, then you can opt for either of their plans and still get a free fax number.
- Preview fax – CocoFax lets you preview the fax before sending it to anyone.
- No hardware or software required – You can send and receive fax by simply downloading the CocoFax app on your Android, iOS, Blackberry, or Microsoft device. It does not require any additional software.
- Add multiple team members – CocoFax lets you add multiple members to your team and communicate with them easily.
- Fax cover – You can access more than a hundred fax covers and add them to your message before sending them.
- Schedule fax – If you want to schedule a fax for a later date or time, then you can also do that with CocoFax, which is not a very common feature.
- Retry – If your fax fails to send, then the app will automatically try to resend it a few times.
- Get notifications – CocoFax sends you email and SMS notifications when you receive or deliver new fax.
- Automated archiving – All the fax that you will receive will be automatically saved on your Google Drive, making sure you always have access to the messages.
- Blacklist Spams – You can very easily blacklist any spam faxes that you may receive.
- 5 email addresses – This one is a rare feature and a great one. CocoFax lets you fax from up to five email addresses.
Services
- International faxing – CocoFax lets you send and receive fax globally in 189 countries.
- User-friendly interface – You do not have to be tech-savvy in order to use Cocofax because it has a very easy-to-use interface.
- Offers lifetime storage – You can easily access all your sent and received faxes forever if you choose CocoFax.
- 24/7 live support – You can get help from CocoFax any time of the day.
Pros And Cons
Pros
- HIPAA, GDPR, and PHIPA compliant
- Apps are available for Windows, Mac, Android, and Chrome.
- Send fax internationally (189 countries)
- Extensive integration
- Fax scheduling
- Send fax from upto five emails Id’s
- Offers free trial & 30-day money-back guarantee
Cons
- A bit expensive
Also Read: 10 Best Fax App For IPhone And IPad
Pricing
| Plan | Monthly Price | Yearly Price | Pages per month | Includes |
|---|---|---|---|---|
| Lite | $7.99/ Month | $4.99/ Month | 60 pages/month | Free Local or Toll Free Number, Fax to Email, Email to Fax, International Coverage, Secure Unlimited Storage, 24/7 Customer Support, Android & iOS Mobile Apps, Cost Per Additional Page*: $0.2 |
| Basic | $12.99/ Month | $9.99/ Month | 200 pages/month | Everything in Lite plan plus: Cost Per Additional Page*: $0.1 |
| Premium | $19.99/ Month | $16.99/ Month | 400 pages/month | Everything in Lite plan plus: Multiple Fax Recipients, Mac Fax App, Windows Fax Software, G Suite Add-on, Fax Number Porting, SMS Notification, Slack Integration, Cost Per Additional Page*: $0.08 |
| Business | $29.99/ Month | $24.99/ Month | 1200 pages/month | Everything in Premium plan plus: Two-Factor Authentication, Manage Labels, Blacklist, Admin panel, 5 team members, Cost Per Additional Page*: $0.06 |
| Enterprise | Not disclosed | – | – | Everything in Premium plan plus: CocoFax API, Unlimited team members, Cost Per Additional Page*: $0.05 |
Before buying any plan, you can actually opt for a 14-day free trial and try out their services.
Also, note that all their products come with a 30-day guarantee, so if you don’t like their service, you can cancel it within 30 days with a full refund.
Dekstop And Mobile Apps
You can either directly use Cocofax from any browser without installing it, or you can download the Cocofax app on your Windows or MAC app.
The interface is very user-friendly, and it will be a piece of cake for you to send faxes.
As far as the apps are concerned, Cocofax works on Android, iOs, and even Blackberry devices.
You can add emails from outlook, Gmail, etc. And you can add files from your Google Drive, Docs, etc.
How To Get Started?
You can get started with CocoFax by following these easy steps:
1. Go to CocoFax’s website and click on “Start Faxing.”
2. Now select your country, type in the area code and select your fax number.
3. Enter your name, last name, email address and password, and click on next.
4. Now select your plan and click on buy now.
5. Now select your location, enter ZIP code and click on continue.
6. Finally, you will see an option to pay. Once you make the payment, your account will be created.
How To Send Faxes With Cocofax App?
You can send and receive faxes on both iOS and Android by following these easy steps:
- Login to your Cocofax account.
- Now click on the “send fax” option and add the recipient’s fax number in the “to” field. Now upload the files which you want to send by selecting them from your phone.
- Simply hit on send, and your fax will be delivered.
How To Send & Receive Faxes From Email Using Cocofax?
How To Send & Receive Faxes From Google?
Customer Service
CocoFax has great customer support, and you can get in touch with their team by either submitting a request on their website or by emailing them at [email protected]
They are available 24×7. You can also visit the help section on their website and find answers to the most commonly asked questions.
NPC CocoFax Ratings
| Type | Rating |
|---|---|
| Customer Service | 4.3/5 |
| User experience | 4.7/5 |
| Affordability | 4/5 |
| Features | 4.8/5 |
| Ease of use | 4.8/5 |
Customer Ratings And Reviews
CocoFax has an average rating of 4.3/5 stars out of ten customer reviews on Trustpilot. It also has an average rating of 4.5/5 stars given by 45 people on Capterra.
Our Experience
I used the CocoFax app on my android device, and the app had a very sleek and modern look to it. The interface was quite self-explanatory, and it was not a bit confusing to use it.
The app didn’t hang or anything, which was such a relief. I also tried sending a fax which was again very easy to do.
I just clicked on send fax button, entered the recipient’s number, attached a file, and hit on send. It was literally that easy.
I also got a confirmation notification on my email stating that the fax had been sent. I highly recommend using this efficient app.
What Differentiates It?
There are so many differentiating factors of CocoFax. It lets you use up to five email IDs; it lets you add unlimited members, you can schedule fax using it, it automatically tries resending fax in case of failure, and even lets you block spam faxes.
Cocofax is truly a one-stop destination for all your faxing needs.
Comparison
| Company | CocoFax | MetroFax |
|---|---|---|
| Founded | 2017 | 1997 |
| Features | Preview fax, Blacklist spams, etc. | Supports multiple formats, add multiple recipients, etc. |
| Fees | Starts at $4.99/ Month | $9.96/mo – $37.95/mo |
| Mobile Version | Android, Blackberry & iOS | Android & iOS |
| Free Trial | 14-day trial | 14-day trial |
| Cancelation charges | No charge before 30 days | No charge |
| Toll-free number | Offers | Offers |
| BBB rating | Not available | A+ |
| Trustpilot Rating | 4.3/5 | 4.8/5 |
How We Review Fax Services?
We review fax services based on the following factors:
- Affordability
- Features and services offered
- Format support
- Customer reviews
- Ease of sending and receiving fax
- User interface
- International availability
- Any other advanced features
- Accreditations
- Availability of cover letters
Final Verdict
CocoFax is undoubtedly one of the best and most efficient fax services. It offers a wide range of features, unlike any other fax service.
But if you do not want to dive right in, then you can even take the 14-day trial.
We hope you found this CocoFax reviews helpful.
FAQ’s
Is CocoFax legit?
Yes, it is HIPAA, GDPR, and PHIPA compliant and is hundred percent legit.
Can I blacklist spam faxes using CocoFax?
Yes, Cocofax allows you to block spam callers, but it is available with their business and enterprise plans only.
Does CocoFax offer a toll-free fax number?
Yes, it offers a toll-free number
Do I need to download the CocoFax app?
Downloading the app is unnecessary; you can use Cocofax simply through your web browser.
What is CocoFax credit?
Cocofax credit is Cocofax’s virtual product which they sell for $1 per credit.
Shefali Jain is a Content Editor & Writer at National Planning Cycles.
After completing her graduation in hospitality, Shefali decided to follow her passion and started writing. Shefali has been writing for two years now and contributes to our website as a skilled editor and content writer with strong research skills. Writing product and service reviews, biographies, and book reviews are some of her key areas, among many others in which she specializes.
ARTICLE SOURCES
The National Planning Cycles is committed to producing high-quality content that follows industry standards. We do this by using primary sources, such as white papers and government data alongside original reporting from reputable publishers that were appropriate for the accuracy of information while still being unbiased. We have an editorial policy that includes verifiable facts with due credit given where applicable.