In search of an honest First American Home review? We got you!
Home warranty companies are essential as it helps in covering the cost of repair or replacement of your daily home appliances such as refrigerator, dryer, washing machine, steamer, and things like that.
For a minimal monthly charge, you can save yourself from a hefty amount of repairs.
In this article, we will give you a detailed account of this affordable and reputable home warranty company called First American Home Review.
Make sure to read it till the end to get a clear view of the quality of their service.
Summary
| Guide | First American Home Review |
|---|---|
| Founded | 1984 |
| Features | Low monthly Costs, First-month free service, and more |
| Pre-existing condition | Not covered |
| Cancellation fee | $50 |
| Service fee | $85 |
| Trial period | 30 days |
| Payout cap | $1500 |
| Price | $28 – $42.50 per month |
| Rating | 4.5\5 |
| Website | Click here |
Key Takeaways
- First American Home offers the cheapest plans starting at $25 a month with good coverage.
- Its features and services include first-month free service, a good network of contractors, 24×7 support, and more.
- It covers systems and appliances regardless of age, but not their pre-existing condition.
- First American Home has a fixed cost of service of $85 and does not keep you guessing.
- It is available in only 35 states.
- It has a rating of 4/5 stars on Trustpilot.
What Is First American Home?
Established in 1984, First American Home has been an industry leader for many years and has catered to over a million users.
With the cheapest pricing plans (starting at $25/month), First American Home is an ideal choice for someone who wants a home warranty service with good coverage that too without spending too much.
Even when it comes to service fees, they charge $85, which is slightly higher than some similar companies but better than those whose service fee varies and because of which you never have clarity on it.
The price is great; the service fee is moderate, but what about its coverage and features and other essential things? Keep reading to find out.
Features And Service
- Low Monthly Costs
- First-month free service
- Easy to use and access
- A good network of contractors
- 24×7 support
Pros And Cons
Pros
- Affordable Plans.
- Fixed service cost.
- Covers systems and appliances regardless of age.
Cons
- Air conditioning coverage costs extra.
- Not available nationwide.
Plans And Pricing
If you do not want a comprehensive plan and only have some appliances to cover, then you can opt for the basic plan, which costs as low as $25, and if you want extensive coverage, then the premium can come to your rescue.
Have a look at the table below to know what all things are covered in the plans.
| Plan | Price | Includes |
|---|---|---|
| Basic | $28 per month or $336 per Year | Washer and dryer Dishwasher Refrigerator Cooktop Oven range Microwave Trash compactor Garbage disposal |
| Premium | $42.50 per month or $510 per Year | Everything in basic plan + Plumbing stoppages Plumbing Water heater Heating Electrical Ductwork Garage door opener Central vacuum system |
Add-ons
- Central air conditioning (electric) — $9/month
- Pool/spa equipment — $15/month
- First class upgrade — $9/month
- Well pump — $7/month
- Additional refrigeration — $4/month
- Septic tank pumping/system – $7/month
- HVAC tune-up – $2/month
Coverage Exclusion & Payout Caps
Although First American Home covers items regardless of their age, they do not cover the cost of pre-existing conditions.
There are a few more exclusions that you should have a look at below:
- Electrical System: Power surges, doorbells, timed circuits, and Low voltage systems
- Water Heaters: Flues, fuel storage tanks, vents, and Holding or storage tanks.
- Kitchen Appliances: Door, glass Knobs, dials, lock assemblies, and Rotisseries.
- Heating System: Chimneys, Space heaters, grills, and filters.
It is advised to have a look at the terms and conditions of the coverage of the plan that you choose to avoid any confusion later on.
Also, all home warranty companies put a payout cap to prevent themselves from paying above a certain limit.
As in the case of First American Home, they have a payout cap of $1500 for heating elements and heat pumps.
Service Fee
First American Home charges a service fee of $85, which is slightly higher than some of the home warranty companies, but the fact that First American Home has a fixed cost of service and does not keep you guessing, unlike many of its companies, is a great relief.
State Availability
First American is available in only 35 states nationwide, excluding Alaska, Delaware, Connecticut, Hawaii, Minnesota, Louisiana, Illinois, Massachusetts, New Hampshire, North Dakota, New York, Rhode Island, Maine, Vermont, and Wisconsin
NPC First American Home Ratings
| Type | Rating |
| Customer Service | 4.5/5 |
| Responsive | 3.7/5 |
| Affordable | 4.2/5 |
| Ease of use | 4.5/5 |
Customer Ratings & Reviews
If you want to have a good idea about a company’s service right from their active clients, then checking for Ratings & Reviews online is the best way to do so.
For example, a total of 9,091 customers have given First American Home an average rating of 4.0 stars, which is a great indicator of its service.
Customer Service & Service Claims
If you want to claim a service, then you can do so anytime 24×7 by visiting their website and filling out the claim form, or you can call them for the same.
Once you describe your issue, they will assign a repairman in 24-48 hours. Also, not that they do not give you an option to choose your own repairman.
First American Home has a good customer satisfaction rate and positive reviews online.
If you want to get in touch with them, you can call them on this number 888.875.0533.
Our Experience
We already had First American Home’s monthly subscription, and because we live in an apartment, it costs us $25 per month.
Very recently, our refrigerator stopped cooling, and so we called them to get it repaired.
They asked for our name and address and to describe the issue with our equipment; then, they told us a repairman would give us a visit in 24-48 hours.
After two days, the repairman came in, and he checked our fridge and fixed it in 15 minutes.
The service was quick and hassle-free, and the best part is that we saved a good amount by opting for a First American Home warranty.
What Differentiates It?
The only significant factor that makes First American Home stand out is its steep low prices.
Their plan starts at $25, which is the lowest you can get in-home warranty service, and if you think the price, the quality of service, or the coverage won’t be enough, then you are wrong.
They offer good service and also provide decent coverage. Also, they have an industry experience of 35 years and hold a reputable name.
Overall, a great option for those who own limited necessary appliances and are on a tight budget.
Home Warranty Vs. Home Insurance
A home warranty is offered to repair or replace damaged household appliances caused due to daily use.
At the same time, home insurance covers your house and various items in your house if they are damaged due to fire, theft, calamity, etc. So keep in mind that both of these are not the same.
Comparison
| Company | First American Home | Cinch |
|---|---|---|
| Founded | 1984 | 1926 |
| Features | Low monthly Costs, First-month free service, and more | 180-day workmanship guarantee and more |
| Pre-existing condition | Not covered | Covered |
| Cancellation fee | $50 | $25 |
| Price | $28 – $42.50 per month | $27.99/mo – $39.99/mo |
| BBB rating | B | B |
| Trustpilot Rating | 4 | 3.4 |
How We Review Home Warranty Companies?
We use a standard pattern to review home warranty companies. So firstly we look for all kinds of services they provide.
Then we look at their payout caps, terms, contract conditions, price, etc. Lastly, we check the customer ratings online to review home warranty companies.
Final Verdict
First American Home is undoubtedly a good choice of home warranty company offering a trial period of 30 days.
They charge $28 – $42.50 per month along with a service fee of $85, which is slightly higher than others.
Also, it has a very low payout cap of $1500. So if you are looking for the best home warranty company, then you should check out American Residential Warranty.
This company charges a high monthly fee ranging from $39.99/month – $124.99/month, but it has a very high payout cap of $5000. If you want to know more about American Residential Warranty, then you can check out our full-length review on it.
FAQ’s
Will my First American Home warranty protect me from weather-related incidents?
All home warranty companies including First American Home, only offer cover for appliances that are damaged due to normal wear and tear, and weather-related incidents are usually covered by home insurance companies.
What Is the service fee of First American Home warranty ?
They charge a fixed service fee of $85.
Is there a cancellation fee that First American Home Warranty charges?
First American Home does not charge anything if you cancel their subscription within 30 days, which is the industry standard.
And if you cancel after 30 days, you will have to pay a cancellation charge of $50.
What appliances are covered and what are the exclusions of First American Home?
First American Home covers the following items:
- Washer and dryer
- Dishwasher
- Refrigerator
- Cooktop
- Oven range
- Microwave
- Trash compactor
- Garbage disposal
- Plumbing stoppages
- Plumbing
- Water heater
- Heating
- Electrical
- Ductwork
- Garage door opener
- Central vacuum system
- Central air conditioning (electric)
- Pool/spa equipment
- First class upgrade
- Well pump
- Additional refrigeration
- Septic tank pumping/system
- HVAC tune-up
Exclusions are:
- Power surgesdoor bells
- Timed circuits
- Low voltage systems
Flues - Fuel storage tanks
- Vents
- Holding
- Storage tanks
Door - Glass Knobs
- Dials
- Lock assemblies
- Rotisseries
Chimneys Space heaters - Grills and filters.
How to file a claim with First American Home warranty?
You can simply visit their website and file a claim there, or you can call them on 888.875.0533 to file a claim.
Shefali Jain is a Content Editor & Writer at National Planning Cycles.
After completing her graduation in hospitality, Shefali decided to follow her passion and started writing. Shefali has been writing for two years now and contributes to our website as a skilled editor and content writer with strong research skills. Writing product and service reviews, biographies, and book reviews are some of her key areas, among many others in which she specializes.