New Era Debt Solutions Review 2023

Looking for New Era Debt Solutions Review? Keep reading When it comes to the top debt settlement firms, New Era Debt Solutions stands out because of the customized assistance it provides. 

This means that each customer is allocated a personal account agent to consult with them to determine the best way to pay off their debts and alleviate the stress associated with payments.

Debt settlement basically allows you to pay off all debts in a flat payment. 

Chosen firms negotiate with the firms to which they owe money to obtain a payback amount that is acceptable to all parties. 

Often, firms like New Era are able to negotiate with creditors to lower the amount of money required to write off the debt.

This does not guarantee your debt will be completely wiped out, and the decision will almost certainly harm your credit score. 

However, this will be a better option for some individuals than defaulting or being unable to make their minimum payments.

New Era Debt Solutions has cleared over $250 million in debt since its inception.

Its staff consists of debt relief professionals, financial experts, lawyers, and administrative personnel. 

New Era Debt Solutions takes pride in providing superior customer service and maintaining an excellent reputation in the debt settlement sector.


PortalNew Era Debt Solutions
Minimum Debt Settlement RequirementNo minimum requirement
FeesNot disclosed
FeaturesPersonal advisor, Available in the Spanish Language.
Number of reviews105
Community RatingVery Strong
WebsiteClick Here

Key Takeaways

  • New Era Debt Solutions offers live chat option, Spanish support and user-friendly client dashboard.
  • This company does not charge any upfront fee, and you may begin the process with a free consultation.
  • This legal company specializes in debt settlement while adhering to the Federal Trade Commission’s debt settlement regulations.
  • New Era’s clients save 52.23% on an average within 24-48 months.

Pros & Cons


  • Live chat available
  • AFCC accredited
  • No upfront fees
  • Clearly disclosed success rates and fees
  • User-friendly client dashboard


  • Does not disclose minimum debt requirements
  • Not available in seven states

Our Take

If you have financial difficulty and have existing debt, New Era Debt Solutions is an excellent option. 

The highly-rated debt relief company can assist you in settling and repaying unsecured debts in as little as three years. 

It charges a lower-than-average industry cost and prides itself on its excellent transparency and easy-to-navigate website.

There are no upfront costs, and you may begin the process with a free consultation.

Key Features

Key Features of New Era Debt Solution
Key Features of New Era Debt Solution

New Era Debt Solutions does not charge upfront fees, which makes it an attractive option for those willing to pay fees over time but may not be willing to pay them immediately. 

However, individuals should be aware of the expenses associated with the process before contacting a debt relief company.

New Era Debt Solutions excels in serving Spanish-speaking customers.

Spanish-speaking debt settlement clients overwhelmed with unsecured debt may find this service an excellent option. 

Read: Unsecured vs. Secured Debt Of 2023

You can browse the complete New Era Debt Solutions website in Spanish.

Additionally, after you’ve scheduled your first consultation and begun the program, you can consult with a Spanish-speaking debt consultant.

To begin the debt settlement procedure, New Era assigns you to an advisor.

The advisor will review your present financial condition and explain the assistance options available to you.

Before making the final decision, it’s a good idea to write down your monthly expenses and the specifics of any debts or other loans you may have so that you can proceed with your application as fast and efficiently as possible.

When you opt to start the debt settlement procedure, you will be obliged to cease making payments to lenders and instead make payments to a settlement company-established account. 

After a certain length of time and accumulating a specified amount of money, New Era will talk to your creditors to lessen the total amount you owe.

They will then pay off your debts using the funds you deposited in the account.

The primary disadvantage of a debt settlement program is that your account may be turned over to debt collectors by ceasing direct payments to creditors. 

Like many other providers, New Era recommends that clients update their contact details with creditors to ensure that all calls and letters are sent straight to the settlement company. 

This way, you will avoid being chased through phone or mail.

Your advisor will educate you on handling any calls you get and discuss how they deal with creditors to obtain the best possible result for you.

Company Overview

What Is New Era Debt Solutions?

What Is New Era Debt Solutions?

New Era Debt Solutions is a California-based debt settlement firm. It was founded in 1999 and claimed to have resolved more than $200 million in debt for its clients.

Transparency and reach are two features that distinguish it.

Online, you can find information on the program’s workings, the savings you can expect, and the most common reasons clients drop out.

Additionally, it is one of the few debt settlement firms that operates in more than a few states. 

Clients in regions where debt settlement is prohibited are referred to Customer First Legal Network (CFLN).

This legal company specializes in debt settlement while adhering to the Federal Trade Commission’s debt settlement regulations. 

New Era handles part of the work associated with CFLN clients, including negotiating and customer service.

New Era Debt Solutions accept most kinds of unsecured debt. However, it avoids enrolling debts such as the following:

  • Credit union debts
  • Bills for medical care or hospitalization
  • Student loans from the federal government
  • Car loans
  • Mortgages
  • Other secured debts


Plans and Pricing of New Era Debt
Plans and Pricing of New Era Debt

New Era Debt Solutions does not disclose its fees. 

Although the firm clarifies that there are no up-front costs and that it uses a “performance-based” charge approach, it does not disclose its fees like many of its rivals.

You can expect to pay fees anywhere from 14% to 23% of the total debt when you first enroll in New Era Debt Solutions’ service, which falls within the industry average of 15% to 25%. 

Additionally, you will not be charged any fees upfront; instead, you will be paid after the firm negotiates a deal on your behalf. 

This performance-based pricing model is industry standard.

Types of Debts Addressed & Services Offered

Types of Debts Addressed by New Era Debt

New Era Debt Solutions may be able to help people with unsecured consumer debt, as previously mentioned, but the firm does not offer relief for debt secured via collateral, such as a mortgage or a vehicle loan, or federal student loans.

New Era can help you pay off the following debts:

Medical Bills

If you have medical debts or past-due medical bills that are so large that you are unable to pay them off, New Era Debt Solutions may assist you in settling for less than you owe.

Credit Card Debt

Credit card debt is often included in debt settlement agreements due to the unsecured nature of the debt and the high-interest rates associated with it. 

Store card debt can also be included, according to New Era Debt Solutions.

Private Student Loans

Private student debts can be included in a debt settlement agreement. 

On the other hand, Federal student loans are backed by the federal government and thus cannot be negotiated.

Personal Loans and Lines of Credit

Unsecured personal loans and unsecured lines of credit from a bank may potentially qualify for debt settlement.

Get Started With New Era Debt Solutions

Do you think New Era Debt Solutions can assist you? Get started by following these steps:

  1. Visit the website of New Era Debt Solutions.
  2. Before clicking “Click here for your free debt analysis,” provide your name, the amount of debt you’d want to enroll, your state, and contact details.
  3. Check your email for a message from New Era Debt Solutions requesting that you create a list of your creditors and debts for enrollment while you wait for a consultant to contact you. You may also email that information to New Era to better prepare your consultant for your chat.
  4. A representative will contact you to review your options and determine if debt settlement is right for you.
  5. If everything is in order, your representative will walk you through enrolling your debt, calculating the duration of your program, and the amount you will pay into your settlement fund every month.

Read: How Does Debt Relief Work, What They Do?


The average relief amount for settlements varies from person to person.

However, New Era’s clients save 52.23% on an average on the enrolled debt amount excluding fees.

Debt Relief Time

The average debt settlement time varies from person to person and their debt amount.

While some close it in 90 days, others take longer, six to eighteen months.

The average debt settlement time of New Era solutions is 24-48 months.

Disadvantages of Debt Relief

Surely there are many advantages of opting for debt relief service, but there are some disadvantages too that you must consider before taking their help:

  • Debt relief above $600 comes under taxable income, and thus you will be required to pay income tax on it.
  • It reduces your credit score drastically, making it really hard for you to take a loan the next time if in case you do.
  • Another thing is that once your debt is paid off, you are still required to pay interest of up to 25% to your debt relief company which is a lot.

Customer Service

Customer Service of New Era Debt Solution

New Era Debt Solutions provides phone support to clients five days a week and to people wanting to speak with a debt expert six days a week. 

Additionally, you can schedule an after-hours visit with a debt consultant if and when necessary.

Contact 1-800-527-4421 between 7 a.m. and 8 p.m. PT, Monday through Saturday, to talk with a debt consultant. 

So existing customers may contact a customer support representative Monday to Friday between 8 a.m. and 5 p.m. PT by dialing 1-800-988-4387.

Accredited Debt Relief Reviews

Citizens Debt Relief Review 

NPC New Era Debt Solutions Rating

Customer Service4.9/5
Debt Settlement help4.7/5
Ease of use4.8/5

Customer Ratings

New Era has a 4.9-star rating on Trustpilot based on 241 customer reviews.

It takes customer communication seriously since reviews on Trustpilot are often replied to with a message from Dan Smith, New Era’s President. 

So numerous reviews talk about friendly counselors, being thoroughly informed of the procedure, and paying off debts on time and for less money.


CompanyPacific DebtNew Era Debt Solutions
Minimum Debt Settlement Requirement$10,000No minimum requirement
FeaturesFree consultation, Free educational materials.Personal advisor, Available in the Spanish Language
Fees15% – 25% of enrolled debtNot disclosed
Relief Time24 to 48 months24-48 months
Savings15%-50% of the enrolled debt excluding fees52.23% on enrolled debt amount excluding fees
BBB ratingA+A+
Trustpilot Rating4.84.9

Read our full Pacific Debt Review

How We Review Debt Relief Companies

Each of our debt relief company reviews is based on an in-depth analysis and research of the company’s services, customer service, costs, years in business, and also accreditation, among other factors. 

To develop an impartial review methodology, we took into account the debt relief company’s profile, client experience, the types of debt relief services you’ll get, and the pricing.

Read Our Detailed Debt Relief Review Methodology

Final Verdict

In this article, we saw a detailed review of New Era debt relief and found that it does not have any minimum requirement for you to be eligible for their program.

It has not disclosed its fees but offers good features and services.

However, if you are looking for a more transparent company and want the best debt relief help, then you can choose CuraDebt.

CuraDebt can help you with your credit card debt, personal loans, and even IRS debt, to name a few.

They can help you in reducing your debt by 50%, excluding their fees. And to be eligible for their help, you need to have a debt of a minimum of $5,000, and you are all set.


Who is eligible for a debt settlement program with New Era?

You may be eligible for a debt settlement program with New Era if you have unsecured debts, such as credit card debt, medical bills, and store card debt. Federal student loans are not eligible for negotiation.

What's the average amount saved with New Era?

The average amount saved with New Era Debt Solutions is 52.23% of the enrolled debt amount excluding fees.

Do I have to make monthly payments while enrolled in the program?

Yes, you will have to make monthly payments into a settlement fund while enrolled in our program.

This fund is used to pay your creditors once the program is completed.

Is New Era debt Solutions legit?

Yes, New Era Debt Solutions is legit.

What is the best way to get out of debt?

There is no fixed method that works for all. You may choose from various options including debt settlement, debt consolidation, debt management plan, etc.

NPC Overall Rating

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