Looking for OneGuard Home Warranty Review? Look no more!
How often do we end up spending huge amounts on sudden damage caused to our home appliances, and when this happens, it ends up leaving a hole in our pockets.
To safeguard you from such unexpected losses, it is always best to opt for a home warranty company that manages and repairs your home appliances whenever they break down for a fee smaller than what you will have to pay if you get it repaired on your own.
So in this OneGuard Home Warranty Review, we have given a comprehensive analysis of their services, pricing, coverage, and all that you should know.
Summary
| Guide | OneGuard Home Warranty Review |
|---|---|
| Founded | 1990 |
| Features | No requirement for maintenance records and more |
| Pre-existing condition | Covers |
| Cancellation fee | $50 |
| Price | $399 -$699 per year |
| Rating | 2.7\5 |
| Website | Click here |
Key Takeaways
- OneGuard Home Warranty also offers additional maintenance services, pest control, carpet cleaning, etc.
- They are available only in Nevada, Texas, and Arizona.
- OneGuard covers pre-existing conditions and comes with features like a wide network of professional contractors, Extensive coverage, etc.
- Their plan starts at $399 and goes up to $699.
- They offer a free trial of 30-days, and if you cancel post this period, you will be charged $50 cancellation fees.
- It has a rating of 4/5 stars online.
What Is OneGuard Home Warranty?
OneGuard Home Warranty is headquartered in Phoenix, Arizona, founded in 1990.
They offer home warranty coverage and additional maintenance services like carpet cleaning, window washing, pest control, etc., but only in Nevada, Texas, and Arizona.
It is one of the best local home warranty companies and has catered to a lot of customers living in those regions.
Although OneGuard Home Warranty is limited to three states, their coverage plans are pretty comprehensive.
The additional services they provide are something that we haven’t seen any other similar home warranty company doing.
Let’s look at various other factors to determine whether OneGuard Home Warranty is a good choice.
Features
- Additional house cleaning services
- Easy to use and understand
- Multiple plans and options
- Extensive coverage
- Options for real estate agents
- A wide network of professional contractors.
Pros And Cons
Pros
- Low service fee.
- Offers additional services like pest control, carpet cleaning, etc.
- It covers pre-existing conditions.
Cons
- Only available in Arizona, Texas, and Nevada
Plans And Pricing
| Plan | Sentinel | Centurion | Guardian |
|---|---|---|---|
| Appliances | |||
| Built-In Microwave | ✓ | ✓ | ✓ |
| Range/Oven/Cooktop | ✓ | ✓ | ✓ |
| Trash Compactor | ✓ | ✓ | ✓ |
| Garbage Disposal | ✓ | ✓ | ✓ |
| Dishwasher | ✓ | ✓ | ✓ |
| Kitchen Refrigerator | ✓ | ||
| Washer and Dryer | ✓ | ||
| Systems | |||
| Ductwork | ✓ | ✓ | ✓ |
| Heating System (Including Heat Pumps) | ✓ | ✓ | ✓ |
| Air Conditioners | ✓ | ✓ | ✓ |
| Plumbing System | ✓ | ✓ | ✓ |
| Ceiling and Exhaust Fans | ✓ | ✓ | ✓ |
| Electrical System | ✓ | ✓ | ✓ |
| Water Heater | ✓ | ✓ | ✓ |
| Sprinkler System and Timer | ✓ | ✓ | ✓ |
| Garage Door Opener | ✓ | ✓ | ✓ |
| Central Vacuum | ✓ | ✓ | ✓ |
| HVAC Equipment Incompatibility Coverage | ✓ | ✓ | |
| Preferred Upgrade Coverage | ✓ | ✓ | |
| Unknown Pre-existing Conditions Coverage | ✓ | ✓ | ✓ |
| Services | |||
| Re-Key and Garage Remote Reprogram | ✓ | ✓ | ✓ |
| Pest Control Treatment | ✓ | ✓ | ✓ |
| Termite Treatment | ✓ | ✓ | ✓ |
| Air Conditioning and Heating System Tune-Ups | ✓ | ✓ | ✓ |
| Carpet Cleaning Service | ✓ | ✓ | ✓ |
| Window Cleaning Service | ✓ | ✓ | ✓ |
| Dryer Vent Cleaning | ✓ | ✓ | ✓ |
| Pool Maintenance | ✓ | ✓ | ✓ |
| Ceiling Fan and Light Fixture Installation | ✓ | ✓ | ✓ |
| Free Security System | ✓ | ✓ | |
| Garage Door Tune-up Service | ✓ | ✓ | ✓ |
| Additional Benefits | ✓ | ✓ | ✓ |
Price
| State | Sentinel | Centurion | Guardian |
|---|---|---|---|
| Texas | $399 | $549 | $699 |
| Nevada | $379 | $499 | $599 |
| Arizona | $399 | $499 | $599 |
Also, note that you are required to pay a service fee of $75 when someone comes to your house for repair.
Real Estate Plan
OneGuard also offers plans for real estate professionals and offers services for the following them:
- Re-Key and Garage Remote Reprogram
- Lawn Care
- Carpet Cleaning
- Utility Connection
- Window Washing
- Pest Control
- Security System
- A/C and Heating Tune-Ups
Coverage And Exclusions
OneGuard Home Warranty offers repair service for the appliances that are damaged due to normal wear and tear.
They do not provide service for items damaged due to natural calamities or mishandling.
For clarity on the coverage and exclusions, we suggest you go through their terms and conditions once.
Cancellation Fee
You get to try OneGuard Home Warranty’s service free for one month, and you can cancel their service in the first month; after this, you will be charged a cancellation fee of $50, which is the average industry standard.
State Availability
OneGuard Home is only available in three states, namely, Nevada, Arizona, and Texas.
Buying Process
If you wish to get OneGuard’s subscription, then follow the below-mentioned steps:
- Go to their website and click on get a free quote.
- Now select your preference and fill in the information as asked.
- Once you get the quote, choose your plan and make payment.
- Now enjoy the benefits of your subscription.
Make sure to read the terms and conditions of the contract before you sign up for their service. Once you are aware of the terms of the contract, then only buy it to avoid any issues later.
Our Experience
To check the service of OneGuard Home Warranty, we called them to understand how things work.
When we called them, we were greeted by their representative.
They helped us understand the plan coverage, price, and exclusions of the Centurion plan of Nevada.
What we understood from our conversation is that they offer good coverage options.
However, we also learned a few things about the exclusions in our plan. We advise you to talk to them or go through their terms and conditions before choosing a plan.
What Differentiates It?
Although OneGuard Home Warranty is only available in three states, what impressed us is that it not only offers a home warranty service but also offer additional house cleaning service like cleaning carpets, keylocks, windows, etc.
Even when it comes to plans and pricing, the options are vast and competitive.
If you belong to any one of these states, then you can definitely go for OneGuard Home Warranty.
NPC OneGuard Home Warranty Ratings
| Type | Rating |
| Customer Service | 2.9/5 |
| Responsive | 3/5 |
| Affordable | 3/5 |
| Ease of use | 4/5 |
Customer Ratings
It is imperative to choose the right home warranty company for yourself, and the best way to do this is by checking for customer reviews online.
As far as OneGuard is concerned, it has been given a 4-stars based on 105 ratings.
Customer Service
You can get in touch with OneGuard Home Warranty by calling them on 88.896.0014 this number.
However, when we went through the customer reviews online, we saw a couple of negative feedback, where a customer complained that they never the customer service representatives were not answering properly.
There were even instances when they refused to offer any claims. You must consider all the aspects before choosing the right home warranty company for yourself.
Comparison
| Company | Home Service Club Review | OneGuard Home Warranty |
|---|---|---|
| Founded | 2008 | 1990 |
| Features | Easy interface, thirty-day guarantee | No requirement for maintenance records and more |
| Pre-existing condition | Covers | Covers |
| Cancellation fee | $45 | $50 |
| Price | $50 -$60 per month | $399 -$699 per year |
| BBB rating | Not accredited | Not accredited |
| Trustpilot Rating | 3.6 | 4 |
Home Warranty Vs. Home Insurance
Because of the similar names, one might confuse a home warranty with insurance, but the two are quite different from each other.
A home warranty covers the damage and repair of the daily appliances and system caused due to the daily wear and tear.
While home insurance covers the damage to your house and various items in it caused due to theft, calamity, fire, etc.
How We Review Home Warranty Company?
First of all, we take into account the quality of service offered by the company; then, we look for the terms and conditions of their contract, the equipment they cover, along with their payout cap and price.
Lastly, we look for the company’s online reputation and ratings to determine its rating.
Detailed Article: How Do We Review Home Warranty Companies?
Final Verdict
Is OneGuard Home Warranty an ideal choice? We would say it does have some good things like it covers the pre-existing conditions of your appliances and system, and you do not need to have any maintenance records.
But it is definitely pricey, and the services they offer aren’t worth the price.
You should check out American Residential Warranty, as it is one of the top-rated companies offering a payout cap of a generous $5000.
Also, this company only charges a fee of $39.99/month – $124.99/month and $55 for service fees.
It even has a rating of 4/7 on TrustPilot, and you should have a look at the American Residential Warranty review once.
FAQ’s
What is the coverage length of OneGuard Home Warranty?
They provide coverage for a total of twelve months, post which you will have to renew your plan to keep using their services.
Will I be charged a fee if I cancel their plan?
You won’t be charged a penny if you cancel within a month and not a day more from the start of your plan.
Canceling post thirty days, you will have to pay a fee of $50.
OneGuard Home Warranty offers services in which states?
It offers services in three states, namely Arizona, Texas, and Nevada.
Can I use my own repairman?
No, OneGuard does not pay for any services done outside. They have a huge network of professionals and send them for repair.
How can I cancel my Contract?
You can cancel your subscription by calling them. If you cancel their service before the effective date, then you will have to pay them a $50 administration fee along with the pro-rata refund.
Shefali Jain is a Content Editor & Writer at National Planning Cycles.
After completing her graduation in hospitality, Shefali decided to follow her passion and started writing. Shefali has been writing for two years now and contributes to our website as a skilled editor and content writer with strong research skills. Writing product and service reviews, biographies, and book reviews are some of her key areas, among many others in which she specializes.