Looking for a Vivint review? Look no more!
We live in a world of digitalization. Everything you see around you, your phone, smartwatches, smart tv, digital classrooms, and whatnot have all made our lives easier.
But did you know that you can use this modern-day technology to make your living space a comfortable and controlled place?
In this article, we have given a detailed Vivint Review so that you can use this modern-day technology for your and your family’s benefit.
Summary
| Guide | Vivint Review |
|---|---|
| Founded | 1999 |
| Features | Cellular and wireless connection and more |
| Installation | Professional Installation (costing $49) |
| Contract | Not needed |
| Price | $29.99 – $44.99 |
| Trial Period | Thirty-day-free-trial |
| Rating | 4.8\5 |
| Website | Click here |
Key Takeaways
- Vivint offers a thirty-day-free-trial and does not bind you in a contract.
- Vivint does not offer DIY installation, and they charge $49 for professional installation.
- It offers many services and features like environmental protection, 24×7 support, Cellular and wireless connection, etc.
- You can choose from a number of products such as Burglary Detection Systems, Panic Pendant, Thermostat, Cameras, and more.
- Vivint offers three plans starting at $29.99-$44.99.
- It has a rating of 4.1/5 stars on Trustpilot.
Also Read: Brinks Home Security Review
What Is Vivint Smart Home?
Vivint Smart Home is a very popular service that provides wireless home security, safety equipment, and devices and unparalleled service.
While moving to a new house, most people are slightly concerned about their safety.
Opting for services that provide you with a range of safety gadgets and devices can really help curb anxiety.
Vivint Smart Home offers multiple products, including smoke detectors, motion sensors, security cameras, and whatnot. And you know what the best part is?
They offer live assistance and send help in case+ of any emergency.
Just imagine having employing kind of service, wouldn’t it give you a sense of peace even when you are away from home?
Let’s dig a little deeper and understand the kind of gadgets and services they offer.
Features Of Vivint Smart Home
Vivint Smart Home offers the following features:
- Cellular and wireless connection.
- Hands-free smart home control from anywhere
- Environmental protection.
- 24×7 support.
- Professional installation.
- Optional add-ons.
- Customized service.
Products Offered By Vivint Smart Home
Vivint essentially offers four kinds of products that include multiple gadgets. Let’s have a look at this one by one below:
Cameras
Vivint Smart Home has four types of Cameras to offer that come in really handy for different purposes. These are:
Doorbell Camera Pro
This is a very sleek-looking and functional camera for your doorbell. Doorbell Camera Pro has a very sleek and elegant design.
This video doorbell has a very wide angle so that you can see more. It also has infrared night vision and HD clarity, ensuring that you do not miss anything even at night.
It also has a speaker which you can control from your phone even when you are not at home.
So if you want to answer your visitor or take delivery, you can do it from anywhere.
Vivint video doorbell also has a motion sensor which you can connect to Vivint app on your phone.
Using this feature, you can know who is at the door just by looking at the door and responding to them via a speaker.
Vivint Doorbell Camera Pro Review
Outdoor Camera Pro
Vivint’s Outdoor Camera Pro has a 4k Ultra HD camera with 1080 p resolution that gives a 140-degree view.
It also has 10x Digital and 3x HD Zoom, which comes in really handy to zoom out faces or number plates. Along with this, its two far-field mics and a two-way talkback feature.
Vivint Ping Camera
Again, this camera comes with an HD wide-angle lens with infrared night vision and excellent resolution.
It also has a talkback feature so that you can monitor activities at all times on your phone. And you can even talk to your family members while you are away.
Vivint Playback DVR
You can add as many as four cameras to Vivint Playback DVR and access footage anytime.
You can access video footage and even download them based on any timeline very conveniently on your phone.
It offers a total of 1 TB storage, meaning you can have access to footage for up to one month or more.
Home Security
Now there are a couple of interesting and useful products that Vivint offers.
Burglary Detection Systems
Vivint offers door, window, and motion sensors to avoid burglary or theft. Any unusual movement in your house or glass break will trigger an alarm.
This is accompanied by 24\7 support by Vivint. In case of any such circumstance, you will get a call from their team to help you out.
Kwikset Smart Locks
This is our personal favorite product offered by Vivint Home Security.
Kwikset smart lock helps you to lock and unlock doors from your app. It even notifies you when a door is left open.
Garage Door Control
This device helps you to keep an eye on your garage. You can lock or unlock your garage using the Vivint app on your phone.
The microphone helps you talk, and if your garage is left open, you also get notified.
Carbon Monoxide Detector
This detector monitors the level of carbon monoxide in the air, and in case of emergency, the detector automatically unlocks doors and windows for proper ventilation.
In case such a thing happens when you are not at home, you will get notified on your phone. Along with this, you will also get support from Vivint’s team 24\7.
Smoke Detector
Vivint’s smart smoke detector notifies you when it detects smoke and opens doors and windows automatically.
It also triggers an alarm at Vivint’s control center to assist you in case of an emergency.
Water Sensor
These water sensors are a great help as it detects and notifies you when the water level goes low.
Low water levels can result in leaks and pipe breakage, and to avoid this, Vivint’s Water sensor comes in really handy.
Panic Pendant Features
This is one of a kind gadget that can help the elderly who live alone. They can wear this band which has a radius of 100 meters.
And if in case of emergency, they can press it to get connected to a medical professional. This band can be really useful in cases of health emergencies.
Home Automation
Let’s have a look at the various gadgets available under home automation:
Element Thermostat
Now, this is a really cool device that lets you control the humidity and temperature of your house.
You can connect your Amazon Dot with this device and control the temperature of your house from your phone.
It also has smart sensors that save energy when you are not at home.
Nest Thermostat
This again lets you control the temperature from your voice. It notifies you if the temperature in any room changes automatically.
Philips Hue lighting
You can link Philips Hue lighting with your Vivint smart app. Using it, you can control the lighting of your house by your voice.
It lets you set light according to your mood, party, etc. It also lets you turn the lights on and off from your phone.
Google Home
You can integrate Google Home with your Vivint App, and this way, you can use Google to play movies, songs, etc., on your voice command.
You can also use it to set alarms or any notifications—a great tool for a smart house.
Amazon Echo
You can integrate Amazo Echo with your Vivint app too.
Be it searching things, controlling lights, setting temperatures, or finding answers to your questions. You can do it all using your voice in no time.
Services Offered By Vivint Smart Home
Vivint Smart Home offers praiseworthy services. Let’s have a look at them one by one.’
Professional Installation
You can book a one-on-one free consultation to turn your house into a smart house.
Their representative will take you through their products, and once you have selected your options, their Smart Home Pros will handle the installation.
24 x 7 Monitoring
Vivint’s service is truly exceptional. You get their 24×7 support anytime, any day.
Their gadgets notify them in case of any emergency, and they call you as soon as they get notifications.
Their professionals assist you in case of emergencies, and we personally love this thing about them.
Car Gaurd Audio Security
This smart car guard notifies you when your car is heading somewhere.
It also reminds you about maintenance and any other mechanical problems or when someone tampers with your car.
Vivint’s Smart Hub
This intelligent device by Vivint gives you central control of all the gadgets in one place.
You can control lights, temperatures, door locks, garage locks, security systems, and thermostats from this single device.
We love Vivint Smart Hub because it also lets you talk back, and central control of all devices just makes your life much easier.
Vivint Smart Home App
Again, the Vivint Smart Home app is a great thing on your phone. No matter where you are, you can access all the devices by installing this app on your phone.
This app lets you monitor the security footage, lighting, temperatures, etc.
It also notifies you in case of any thefts, fires, or any other kind of emergency. This is a high-rated app that clarifies how efficient it is.
Pros And Cons Of Vivint Smart Home
Pros
- Gives you centralized control of all gadgets.
- Helps you in monitoring activities from your phone.
- 24×7 assistance.
- Exceptional products and services.
- Complete customization.
- Excellent quality gadgets.
Cons
- Expensive.
- Remote access requires monthly subscription.
- Cancellation difficulties.
Plans And Pricing
| Package | Monthly Fee | Includes |
|---|---|---|
| Smart Security Monitoring | $29.99 | Vivint app |
| Smart Home Monitoring | $39.99 | Vivint app Smart door lock Smart thermostat Voice commands Smart lighting |
| Smart Home Video Monitoring | Starting at $44.99 | All Smart Home Monitoring plan features + Live video streaming Package protection Smart Deter |
It is important to note that Vivint Charges more than the average price of similar services.
Along with the above-mentioned packages, you have to pay $35 – $300 depending on the equipment you choose.
A total of which goes up to $600 straight. And large Vivint packages can cost you as high as $1000.
Have a look at how much different gadgets that you choose will cost you.
Vivint Equipment Price List
- Vivint Door Sensors – $50.00
- Motion sensors – $100
- Kwikset Smart Lock – $159.99
- Garage door controller – $99
- Key fob – $34.99
- Panic pendant – $34.99
- Recessed door sensor – $34.99
- Glass break sensor – $100
- Water sensor – $69.99
- Smoke detector – $100
- Carbon monoxide detector – $100
Vivint’s Accessory Price List
- Nest L Thermostat: $249.99
- Element smart thermostat: $169.99
- Appliance control module: $49.99
- Nest E Thermostat: $169.99
- Lamp module: $50.00
- Vivint Doorbell Camera Pro: $249.99
- Car Guard: $199.00
- Vivint camera for indoors: $199.99
- Smart Drive: $249.99
- Vivint Outdoor Camera Pro: $299.99
Installation & Cancellation On Vivint
Vivint charges an installation fee of $49, which is fairly less than its competitors. Now Vivint is the only platform that does not require any contract whatsoever.
If you do not get into any contract, you will be able to cancel your plan with no penalties or fees, in thirty days.
However, if you choose the non-contract option, you will have to pay for all the equipment that you have chosen right at the start.
You can take a loan with Vivint if you cannot afford all its cost at once and can re-pay it in 5 years.
And if you cancel this before the five years, you will be required to pay monitoring and equipment costs, and this can be exempted only in unusual circumstances.
NPC Vivint Ratings
| Type | Rating |
| Customer Service | 4/5 |
| Responsive | 4.3/5 |
| Affordable | 3.5/5 |
| Quality of gadgets | 4.5/5 |
| Ease of use | 4.5/5 |
Customer Rating
As we have said earlier, Vivint is one of the best home security companies, and thousands of users rightly agree.
Vivint has an average of 4.1-star rating given by 26,030 customers, which you can check yourself.
Customer Service
Vivint has excellent customer support, so if you have to face any trouble with Vivint, then you can call them on 801.377.9111 (U.S) and 800.216.5232 (Canada).
They also have a variety of articles on their website that can help you with your queries.
Our Experience With Vivint Smart Home
To have a general idea of how their services are, we contacted Vivint and asked for one-on-one counseling.
The next day they sent Josh to help us understand the product. He made us go through all the gadgets and their function in detail.
We must say that their representative knew what he was doing, he had excellent knowledge of the products and answered all our queries perfectly.
After understanding how their system works, we chose our plan and got them installed.
We chose and checked the Smoke Detector, motion sensor, and garage feature, and all their equipment ran smoothly.
We had access to all the gadgets via Vivint’s smart app, and we could control and monitor all the activities on it without any difficulty.
It is only the prize that we didn’t find very pleasant. However, their products and service are quite worthy of it.
comparison
| Company | Vivint | Cove |
|---|---|---|
| Founded | 1999 | 2018 |
| Installation | Professional Installation (costing $49) | DIY and professional installation both are available |
| Contract | Not needed | Not needed |
| Features | Cellular and wireless connection and more | Easy integration with other devices, and more |
| Price | $29.99 – $44.99 | $14.99 – $24.99 |
| BBB rating | Not accredited | A |
| Trustpilot Rating | 4.1 | 4.7 |
Read Cove Review
Final Verdict
Vivint Smart Home is our top pick for home security company.
It has a stellar reputation among its customers, and with its exceptional gadgets and service, you can too make your home a secure place for you and your family.
It will cost you $29.99 – $44.99 per month; it will not bind you in any contract and offers you the best gadget, including Vivint playback DVR, smart Locks, etc.
We hope you found this article useful.
FAQ’s
Can I transfer my Vivint Smart Home contract to someone else?
Yes, you can transfer your Vivint Smart Home contract to someone else.
However, you will be charged $99 for the transfer fee and clear off any other expenses.
What is Vivint home security system moving fee
If you want to move your security system, say to your new house, then you can do so by paying $149.
Will my pet set off the alarm?
Your pet won’t set off the alarm if it weighs less than 80 pounds.
Can I integrate Vivint with my thermostat?
Vivint comes with its thermostat so it can’t be integrated with other thermostats.
How much does Vivint costs?
Vivint monthly plans start at $29.99 and go up to $49.99.
Shefali Jain is a Content Editor & Writer at National Planning Cycles.
After completing her graduation in hospitality, Shefali decided to follow her passion and started writing. Shefali has been writing for two years now and contributes to our website as a skilled editor and content writer with strong research skills. Writing product and service reviews, biographies, and book reviews are some of her key areas, among many others in which she specializes.